Terms of Service

These Terms of Service govern your use of our booking platform. Please read them carefully before making any reservations.
Last updated: October 2023

Introduction

Welcome to our booking platform. These Terms of Service ("Terms") govern your access to and use of our website, mobile application, and services. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to all of the terms and conditions, you may not use our Services.

We reserve the right to modify or update these Terms at any time without prior notice. Your continued use of the Services after any changes to the Terms constitutes your acceptance of the revised Terms.

Definitions

For the purposes of these Terms, the following definitions shall apply:

"Services" Means the booking platform, website, mobile application, and all related services provided by us. "User" or "You" Refers to any individual or entity accessing or using the Services. "Listing" Means any accommodation, experience, or service offered through the Services.

Booking & Payments

By making a booking through our Services, you enter into a direct contractual relationship with the host or service provider. We act solely as an intermediary between you and the host, facilitating the booking process and payment collection.

All payments are due at the time of booking. You authorize us to charge your payment method for all fees and charges related to your booking. Payment processing services are provided by third-party payment processors, and your payment information is handled in accordance with their privacy policies and security standards.

Cancellations & Refunds

Cancellation policies vary by listing and are set by the host. You agree to review and understand the cancellation policy before making a booking. Refunds will be processed in accordance with the applicable cancellation policy.

We may charge service fees for bookings, which are non-refundable unless otherwise stated in our refund policy. Any refunds due will be processed within 5-7 business days after cancellation confirmation.

User Responsibilities

  • Provide accurate, current, and complete information during the registration process and maintain the accuracy of such information.
  • Comply with all applicable laws, regulations, and third-party rights.
  • Respect the property and privacy of hosts and other users.
  • Not use the Services for any commercial or other purposes that are not expressly permitted by these Terms.

Liability Limitations

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the Services
  • Any conduct or content of any third party on the Services
  • Any content obtained from the Services
  • Unauthorized access, use, or alteration of your transmissions or content
  • Any defects, viruses, or other harmful components in the Services

Privacy Reference

Your privacy is important to us. Our collection and use of personal data in connection with your access to and use of the Services is described in our Privacy Policy. By using the Services, you consent to the collection, use, and disclosure of your personal data as outlined in our Privacy Policy.

Intellectual Property

The Services and all content and other materials, including but not limited to the logo, trademarks, and all designs, text, graphics, pictures, information, data, software, sound files, other files, and the selection and arrangement thereof (collectively, the "Content") are the property of us or our licensors and are protected by U.S. and international copyright laws.

You are granted a limited, non-exclusive, non-transferable license to access and view the Content for your personal and non-commercial purposes. Except as expressly permitted by these Terms, you have no right to use, reproduce, modify, create derivative works from, distribute, or display the Content.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising out of or related to these Terms shall be resolved through binding arbitration in accordance with the rules of the Arbitration Foundation of Southern Africa.

Contact Information

If you have any questions about these Terms, please contact us at:

Email: info@airoffices.co.za
Mailing Address: xxx

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