Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our digital booking platform.
Last updated: October 2025
CONTENTS
We collect information you provide directly to us, such as your name, email address, phone number, and payment information when you create an account or make a booking.
We also collect information automatically when you use our platform, including your IP address, browser type, operating system, pages viewed, and interactions with our services.
We use your information to provide, maintain, and improve our services, including processing bookings, managing your account, and communicating with you about your reservations.
We may share your information with third-party service providers who perform services on our behalf, such as payment processors, email providers, and analytics tools.
These service providers are contractually required to protect your information and may only use it for the purposes we specify.
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
When you delete your account, we will remove your personal information from our active systems within a reasonable timeframe, except where retention is required for legal or compliance purposes.
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your data.
You may also have the right to object to certain processing activities, request data portability, or withdraw consent where we rely on consent as our legal basis.
We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
We may update this privacy policy from time to time. If we make material changes, we will notify you by posting the updated policy on our website and updating the Effective Date above.
Your continued use of our services after changes become effective will constitute your acceptance of the revised policy.
If you have questions or concerns about this privacy policy or our data practices, please contact our Data Protection Officer at privacy@bookingplatform.com.
We will respond to your request within a reasonable timeframe and in accordance with applicable law.